Customer Service
support@keygeak.com
🎁Keygeak Mysterious Box comes out! We have packed the best-selling items in a mysterious box for you - at a discounted price! 🎁
Super low price for the samples! High-quality items will be sent randomly!
The box will include two sets of the collection: Hot Sell Products , A mouse pad
*Note: All products are randomly selected for the mystery box. One order with multiple boxes may receive duplicate products. Items are not eligible for the 15-day return policy.
Super low price for the samples! High-quality items will be sent randomly!
The box will include two sets of the collection: Hot Sell Products , A mouse pad and a keyboard bag
*Note: All products are randomly selected for the mystery box. One order with multiple boxes may receive duplicate products. Items are not eligible for the 15-day return policy.
⚠️Attention: Due to the nature of our product being in blind box form, all returns and exchanges are not accepted unless there is a product quality issue.
*Please offer the most detailed address, P.O. Box address is unable to deliver.
*The military address is unable to ship.
It normally takes 5 days for our Chinese warehouse staff to hand orders(excluding weekends and holidays).
Products that are not marked as group buys are stock products. We will arrange shipping to you in 7 business days.
We have two shipping methods:Free shipping&FedEx/DHL.
Free Shipping Time:7-15 days
FedEx/DHL Shipping Time: 1-3 days, remote areas 5-7 days.
Group Buy products please pay attention to the updated information.
Refunds regarding products not received from a shipping courier.
We recommend contacting the courier regarding any issues with shipment. We do not offer refunds if they have an issue with delivery, nor will we resend the order.
The following situations will also not be eligible for a refund request:
1. Incorrect contact information or address was provided
2. Not reply via email or accept calls from the courier
3. Refusing to sign for the parcel
4. Refusing to pay any import tax or fee's
5. Refusing import clearance
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